The Charter aims to make a clear statement regarding the future direction of the dog behaviour and training industry in relation to professional standards, tools and methodologies. The welfare of the dogs lies at the heart of its mandate, making clear representation as to what is, and isn’t, acceptable in a modern, progressive profession.
It also seeks to provide assurance to the public, other professional bodies, and Government Agencies that signatory organisations are committed to open, transparent and robust complaints and grievances procedures that can be supported by independent arbitration if needed.
It is hoped that the Charter Symbol will give assurance and accountability to the public and other bodies. Displaying the Charter Symbol shows that the Dog Professional has been checked, monitored and supported by a reputable organisation, and has aligned themselves to the ethical, welfare and conduct obligations stated in the Charter.
Charter Oversight Committee
In order to ensure there is fair, transparent and independent oversight of complaints and grievance, the Oversight committee has been set up. This committee is made up of a board of respected individuals from a broad background, who have no current affiliation with any signatory body. They will be tasked with looking at submitted evidence should a complaint or grievance need arbitration. This committee will look at the evidence in relation to the codes of the signatory organisation and the expectations laid out in the Charter Document.
The oversight committee currently comprises of:
Trevor Cooper BA (hons) in Law
Dr Robert Falconer-Taylor BVetMed, DipCABT, MRCVS
Dr Kathy Murphy BVetMed
DPhil, CVA, CLAS, MRCVS
Dr Motje Wolf
Signatory Organisations: The Charter Group
Member organisations that are signatories to the Charter have agreed on a set of minimum standards of animal welfare, professional conduct, and ensure that practitioners only use the most up to date and humane methodologies and tools. In order to provide extra accountability, Charter organisations have signed up to allowing independent oversight in relation to complaints, grievances and arbitration. Their full, accredited members will all carry the Charter Symbol.
The following member organisations are signatories to the Charter and form the Charter Group (click on a logo to be taken to the relevant website).
Joining and supporting the charter
To become a signatory to the charter:
If you are a UK dog behaviour or training member organisation that accredits, supports and monitors your membership and would like to enquire about becoming a signatory to the charter, please use the contact box below to make initial contact and someone will be in touch to discuss this with you.
If you are an organisation involved in dog welfare, education or rescue in the UK and would like to show your support for the charter, please use the contact box below to make initial contact and someone will be in touch to discuss this with you.
Complaints & Grievances
Should you not be happy with the outcome you can ask for an appeal to be taken to the independent Charter Oversight Committee, who will request any relevant evidence. The committee will contact you within 14 days of the case being raised to confirm the procedure has been started. They will then provide updates every 14 days until a final decision has been made.
If you wish to contact us about the Charter (or regarding a complaint), please send us a message.